Terms and Conditions

Prices

Prices are in Australian Dollars. Prices are subject to alteration without notice. Prices shown are inclusive of GST.

Trading Terms

Our trading terms are payment prior to shipment, unless alternative arrangements have been approved by Pneumatic Resources. To avoid dispatch delays, payment details should accompany your order.

Payment Methods

  • By Credit Card: VISA and MASTERCARD Credit Cards are accepted.

Freight

Freight is payable by the customer on all orders unless otherwise stated.

Please note: If there is nobody at your premises to receive and sign for a parcel, there is a re-delivery fee of $7.50 plus GST per attempt, which we will pass on. To prevent these charges, provide us with a delivery address where there will be someone there during office hours.

Stock Availability

All goods are subject to stocks being available at the time at which the orders are placed. In the event we are unable to supply items, we will backorder it for you and advise you an estimated time when they will be available. There may be additional fees for particular product ranges located internationally.

Errors, Shortages & Faulty Goods

Notification of errors, shortages, faulty goods or breakages must be made in writing within 7 days from the date of the invoice. Invoice numbers must be supplied with all such notification. Returned goods will not be accepted without the prior approval of our respective managers. Such returns are to be made on a freight paid basis unless otherwise agreed. All returned goods must be accompanied by our actual invoice details. Returned goods that are insufficiently packaged and sustain damage will not be accepted and subsequently no credit will be processed.

Force Majeure

We are not liable to the buyer for failure to deliver goods where such failure arises from or is the result of civil disturbance of war, strike, lock-out, fire or any other circumstance deemed beyond reasonable control.

Limitation of Liability

Pneumatic Resources will under no circumstances, to the extent permitted by law, be liable for any damages or loss whatsoever, whether direct, indirect, punitive, special, or consequential. Nor will Pneumatic Resources be liable for any loss of profits that are directly or indirectly related to the use of or, the inability to use, the Pneumatic Resources Web Site, even if advised of the possibility of such damages or that such damages were foreseeable.

Where Pneumatic Resources is unable to exclude liability for breach of terms and/or conditions of any implied warranty by virtue of any statute, then its liability shall be limited to any one or more of the following:

  • If the breach relates to products.
  • the replacement of the goods or the supply of equivalent goods;
  • the repair of the goods;
  • the payment of the cost of replacing the goods or of acquiring equivalent goods; or
  • the payment of the cost of having the goods repaired; or
  • If the breach relates to services supplied or offered.
  • the supplying of the services again; or
  • the payment of the cost of having these services supplied again.